Assessment: Outlook
The need for online communication, collaboration and for the ability to share information, has become fundamental for maintaining relationships with customers, suppliers and collaborators, so being skilled in Microsoft Office is essential for all the staff in an organization.
By successful completion of this assessment, the candidates demonstrate that they are competent in organizing emails as well as sending them and responding to them in a professional way.
In practice the successful candidates should be able to enhance company’s correspondence, create calendars and schedule meetings. Such application examples could be sending messages for marketing campaigns or planning and organizing staff meetings.
To pass this assessment candidates need to have the skills required to create, format and organize emails.
The assessment syllabus also covers calendar, scheduling and contact management.
- Mail Creation
- Mail Organizing
- Outlook Settings and Printing
- Calendar
- Contacts
- Mail Management
The assessment uses Microsoft Office 2019
The assessment syllabus covers formulas and functionality common in the following versions of Microsoft Office:
Microsoft Office 2016, Microsoft Office 2019, Microsoft Office 2021, Microsoft 365
Also, the interface of Microsoft Office remains mostly similar for all the above versions of Microsoft Office.