Infolearn takes the protection of your personal data seriously and adheres strictly to the rules of data protection laws.
Infolearn automatically collects and stores information that your Internet browser transmits to us in its server log files. These are:
– Time of the server enquiry
– Operating system
– Host name of the accessing computer (IP address)
For infolearn, these data are not allocated to specific individuals. There will be no consolidation of these data with other data sources.
Where a contractual relationship between you and us is intended to be established, arranged in terms of content or modified, we shall collect and use your personal data to the extent necessary for this purpose. In such cases, we will specifically draw your attention to the use of the data. In addition, we will only store and process data that has been supplied to us voluntarily or automatically.
As required by the respective situations, in certain cases we may issue information about this data (inventory data) where necessary for the purposes of criminal prosecution, averting a danger, fulfilling legal duties for the authorities for protection of the constitution or the Military Counter-Intelligence Service or for enforcing intellectual property rights.
In no case these data will be sold or passed on to third parties for any other reasons.
We use SSL (Secure Sockets Layer) encryption for recording or transmitting sensitive data. This safety standard is active when an unbroken key or closed lock symbol is displayed at the bottom of your browser window.
Your trust is very important to us. Therefore, we are always available to answer questions on how we process your personal data. If you have questions that could not be answered by this data privacy declaration or if you require more in-depth information on a certain issue, do not hesitate to contact us at info[at]test4u.eu
Cookies
Cookies are a type of electronic business card that we use to help facilitate and customize the functionality of our web pages to the preferences of our customers to use our online services. With the help of these “cookies ” you may be stored on your computer when you visit our websites data. You can prevent your browser cookies being stored on your computer by selecting the appropriate settings at your browser. Please note that doing so may restrict your ability to use the Site. Our cookies are restricted for use only on the Site and may be used to assist us in the purposes set out in this Privacy Policy.
Privacy Policy for logging with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA, where it is stored. However, if IP anonymization is activated on this website, Google will first abbreviate your IP address within member states of the European Union or other signatory states of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and abbreviated there in exceptional cases. Google will use this information to evaluate your use of the website, to compile reports about your activities within this site for the use of the website operators, and to provide further services related to use of the website and Internet use. Google will under no circumstances associate the IP address transmitted by your browser as part of Google. You can prevent the installation of the cookies by entering the corresponding settings in your browser software; however, please note that in this case you may not be able to use the complete range of functions of this website to their full extent. You can also prevent collection of the data (including your IP address) generated by the cookie in relation to your use of the website by Google and processing of these data by Google by downloading and installing the browser plugin available under the following link. [http://tools.google.com/dlpage/gaoptout?hl=en].
Google API Services – User Data Policy
In order to log in or register to this website using your Google account, test4u.eu app may ask you to allow access to your Google user data. The data we collect includes the following: email, basic profile info (first and last name, display name, image), language, age range.
All this data, are used to create and/or personalize the user account, providing a rich user experience without filling any forms.
test4u.eu app may also ask the permission to get the user’s Google contacts that use test4u.eu app. This can only happen after the user’s request, to add these contacts as friends in www.test4u.eu platform.
Required Permissions for TEST4U
TEST4U requires certain permissions to work properly.
It is highly recommended to run TEST4U as Administrator. If this is not possible you must allow TEST4U full access to certain folders:
- The TEST4U installation folder (usually at C:Program FilesInfolearn)
- The application data folder (usually at C:Users{your username}AppDataRoaming
- The C:test4u_printer folder for the questions that require printing.
During its installation TEST4U requires administration privileges to install the infolearn_service (required for the preparation of certain questions) and the software printer driver used for the questions that require printing.
Every file included in the TEST4U installation has been tested and passed from all the known antiviruses.
During its installation and the preparation of the questions TEST4U needs to access certain folders and registry values.
Usually the antivirus programs and the firewalls do not interfere with this process.
It has been reported though (especially when the security settings are set to highest) to appear a warning window from your antivirus software informing you that a program is trying to access these areas.
If you do not allow this TEST4U will either not be installed correctly or the question will not be properly prepared. This could lead to various errors and reduce your overall software experience.
When this is the case, we propose to add TEST4U to the exception list of your antivirus of firewall software.
Personal Data Collected for Online Proctoring Test Services
We collect personal data of the test takers that are registered to take the online proctored test. For this purpose, you may be asked to hold up and display to the camera your ID documentation (e.g., ID card, Driver license, passport e.tc.) for identification purposes. This session will be supplied to any third party and any of their appointed agents who sponsor the testing session. By entering the online proctoring session, the test taker agrees to the above.
Your browser sends to us information each time you use our App. We collect this information. Such information may be your computer’s Internet Protocol (“IP”) address, the version of your browser, the pages of our website or components of our applications that you visit, the time and date of your visit, the time spent on those pages or components, and other statistics.
TEST4U Refund and Cancellation
30-day money back guarantee
If you have purchased a TEST4U product with the label “30-day money back guarantee”, which was not what you were expecting, you can place a credit/refund request, within 30 days from the day you completed your purchase. You can use the credits towards your next TEST4U purchase on our website, or be fully refunded. No credit or refund will be issued if you request it after the 30-day guarantee time limit has passed.
TEST4U has adopted a system of complete transparency, therefore, you are entitled to a 100% refund upon order cancellation for the TEST4U product you have purchased as long as it satisfies the following:
- The cancellation is requested within 30 days of purchase.
- Not more than 1 hour of training has been consumed.
- No Certificate of Completion has been issued.
You can cancel and request for a refund from the provided option along with the subscribed course. All the approved refunds will be paid within 15-20 business days from the date of the approval being granted by the Company. A payment gateway fees may be applicable in case a payment gateway charges it to TEST4U
At our discretion, if we believe you are abusing our cancellation/refund policy, we reserve the right to ban your account and restrict all future use of our Services.
As part of our continuing dedication to data security, customer privacy, and GDPR compliance, test4u.eu offers all users the opportunity to request data deletion for any data associated with their account.
Please send us an email to info[at]test4u.eu with the subject “Data Deletion”. This email should be sent from the email account for which you are submitting the data deletion request.
Your request will be processed within a few working days.
This product includes GeoLite2 data created by MaxMind, available from http://www.maxmind.com.
