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TEST4U Business Outlook for Email Management
English version

Last updated: 22 Aug 2020
Rely on TEST4U because it offers:
  • Variety - 315 exercises for TEST4U Business for Web Browsing and Communication
  • Help - 265 incorporated Video Solutions?, a unique one for each Question
  • Training Hours - Purchase hours for practice according to your individual needs
  • Unlimited Tests - No limit to the times a question runs, unlike competitive software
  • Classification - Distinct subcategories ?
  • Feedback - Immediate evaluation of answers ?
  • Plenitude - It covers 100% the certification syllabus
  • Adequacy - Same environment as the exams’
  • Flexibility - Practice on any Computer
  • Updates - Access to updated version
  • More than 700.000 candidates have trusted TEST4U since 2003

Available languages: Greek, English, German.

TEST4U Business for Web Browsing and Communication

What does it take to be a competent data worker?

Microsoft Outlook is one of the most robust tools to use in almost every job. Can you take advantage of the potentials and tools it includes?

Would you become the right hand of a technologically illiterate manager?


Fact #1:
No matter how familiar you may feel with using Microsoft Outlook, the new versions will always include tools that will increase your productivity and make your life easier.
TEST4U Business Outlook for Email Management-English version

It is high time to improve

A 15-hour time investment in TEST4U will reward you in future cases, such as managing your e-mails, working around your scheduled meetings and communicating with coworkers, managers who are not so familiar with technology.

It is one of the few cases you can improve your productivity without effort.

Fact #2:
Hard-skilled employees have more time to invest into other aspects of their career, since they waste no time trying to find ways to perform their tasks.

Soft skills improvement is a road that people take on their own.

This is not the case with hard skills. And this is why the gaining of hard skills used to be considered easier.

However, it turns out that the impact on productivity caused by insufficiently hard-skilled employees is so important, that the Business World prioritized hard skills over soft skills.

TEST4U Business Outlook for Email Management-English version

Fact #3:
IT Certifications are good to have, but do not prove actual skills. IT Certifications only prove that you were trained sufficiently so as to pass the Exam. And yes, the HR Departments are aware of this.
TEST4U Business Outlook for Email Management-English version

The diminishing intrinsic value of IT Certificates has become commonplace and the business world knows about it.

To remedy the situation, the majority of HR Departments ask for pre-employment assessments to test the existence of the skills mentioned on the Candidate’s CVs.

Fact #4:
More and more people realize the situation and are trying to find a solution.

Am I competent enough?
Am I trained enough?
Can I respond to the challenges efficiently?

You are not alone in these worries.
Professionals all over the globe keep questioning the same

This is why we developed the new TEST4U Business line.

Inspired by all those office workers who need to invest in developing their skills further.
Inspired by all those managers who need to find ways to adjust the data from various sources or employees.
Inspired by all those professionals who need to work smarter and quicker, not harder.

TEST4U Business Outlook for Email Management-English version
More than 700.000 Candidates have trusted TEST4U for their Training since 2003.
This is what they say:

TEST4U: The ultimate training tool for your success

You have realized the importance of knowing how to adequately use Microsoft Outlook in your job. So, your next step is to find a way to fill this skills gap. You are most probably looking for e-learning material, instead of wasting time and money on physically located alternatives. But the problem with e-learning remains that watching video-lessons has proven to be inadequate for proper gaining new skills.

Yes, we know that. That’s why we developed TEST4U under a different scope.

This is why more than 700.000 professionals have trusted the TEST4U way of training since 2003.

TEST4U is a hands-on interactive training platform, not a prerecorded boring video with instructions.

TEST4U trains you in an engaging way. You have total control over the time you spend, which tasks you want to repeat, how many revisions you need, where you want to focus and the feedback you get for each task.

It’s all up to you!

The latest trends show that in order to properly function in a business environment, you need know how to use Microsoft Outlook in the following cases:

  • E-mail Concepts
  • Sending E-mail
  • Receiving E-mail
  • Tools and Settings
  • Organising E-mails
  • Using Calendars

TEST4U contains the right number of exercises to cover each objective through examples derived from real life occasions.
TEST4U Business Outlook for Email Management-English version

Communication and transactions are conducted mostly online, with e-mail being at the core of the communications network.
Despite the fact that Microsoft Outlook is the most well-known e-mail management application, only few users take full advantage of the potentials and tools it contains.

The familiarization with the special tools and features is becoming increasingly important in the business world and constitutes an important factor while determining for the future employees.

The training in this course starts with the basics of e-mail, the various threats and protection techniques, to move on to the simple use of Outlook and ways to process messages before sending them. Replying, forwarding and printing e-mails are the next topics, which are followed by training on how to add contacts in address books and how to use signatures.

The enormous volume of incoming messages makes it impossible to operate without proper organizing the inbox. You will be trained on ways to organize in folders and categorize e-mails.

The last part of this course covers the calendar option, one of the most useful features of Outlook when it comes to business environment. This will give you the chance to learn everything about calendars, creating notes and adding tasks.

Upon completion of this course, you will change your way of using Outlook in a more effective and efficient one.

Download the TEST4U Business for Web Browsing and Communication Test which contains tests and exercises for practice.

More than 700.000 professionals have trusted TEST4U for their exam preparation since 2003. Be the next one.

14 reasons why TEST4U is all you need


  1. More than an E-course
    TEST4U is very different from an e-course. TEST4U will let you actively participate in the learning process, instead of just watching a video-lesson.
  2. Exams are performance-based. So is TEST4U
    The exams are performance-based, therefore Candidates are expected to be able to perform under a high pressure environment. Answering multiple choice questions is not helping you consolidate; learning how to perform multi-project tasks which are very similar to the ones you will face in the actual exam, is.
  3. TEST4U is a Tutor, only virtual
    Who doesn’t need instant feedback about how they just answered a question? Immediate evaluation of each of the answers you submit is the core idea behind TEST4U. But it’s not just a “right” or “wrong” message. It’s a dedicated video-solutions with the right steps to take in order to answer properly. This is what a real Tutor would do: Give you tasks to solve (multi-project ones, if he is as good as TEST4U) and guide you step-by-step, to demonstrate you the right way to approach each question.
  4. Covers 100% the Objective Domains
    With TEST4U you will cover 100% all the Objective Domains:
    • E-mail Concepts
    • Sending E-mail
    • Receiving E-mail
    • Tools and Settings
    • Organising E-mails
    • Using Calendars
  5. Includes 315 exercises
    Not only are there too many questions to practice on, but they are of the same level of difficulty as compared to what you will face at the exams. Ok, yeah, some of them are slightly trickier, but the point is to learn, right?
    Solving them all will give you an increased sense of self-confidence during the exam and will help you learn how to manage your time better.
  6. Target your training
    Ok, you are familiar with many of the tools in Outlook. But not with everything. This is why TEST4U has broken down into categories the entire Syllabus, to help you personalize your training and focus in the less-known areas.
  7. Repeat, repeat, repeat
    As many times as you feel that you need to. There are no limits. You may practice on the same question again and again until you are satisfied with your results.
  8. Experience matters, but a brush-up is always a good idea
    Even if you are an experienced user, you will upgrade your knowledge to the latest version of Microsoft Office.
  9. Trust the Experts
    TEST4U is not another e-learning material. TEST4U is different. Our years of classroom training experience and teaching techniques have been incorporated in TEST4U. As a result, TEST4U covers 100% the syllabus of Certiport Certification Body.
  10. Choose the option that suits you best
    A 15-hour training package is ideal for the Candidates with a prior familiarization with the application, but this is not the case with all of the Candidates out there. If your experience is limited, or if you haven’t participated in an exam lately, the 25-hour training package will allow you to train at your own pace.
  11. Access to the latest updates
    TEST4U provides access to the latest updated version of the TEST4U module you selected, all features included (new questions, updates e.tc.). Just login and the updated version will install automatically.
  12. Access TEST4U from anywhere!
    Do you need to access TEST4U from more than one PCs or locations? We encourage you to do so! TEST4U is the most flexible training platform, that allows you to train according to your account and does not commit you to a specific PC or Workstation.
  13. Take your time to try it!
    Download the TEST4U Demo which contains tests and exercises for practice, to try it out.
  14. TEST4U is more than widespread around the globe
    More than 700.000 Candidates have trusted TEST4U for their exam preparation since 2003. Be the next one.
Minimum system requirements
CPU: Pentium® 4 (or newer)
RAM: 512ΜΒ +
Hard disk free space: 1-10GB
Minimum screen resolution: 1280x720 (size of text, apps and other items 100%)

Operating system: Windows 10 / 8.1 / 8 / 7 / Vista - English Version (updated with newer service pack - Region Format: English (United States))
Internet Explorer: 7.0+
Continuous Internet connection is required
Last updated: 22 Aug 2020
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This product covers the following syllabus. You can see the sections covered as well as the number of questions by clicking on each tab.
  265 50 315
E-mail Concepts 1 34 35
SECTION 1 Define the term e-mail and outline its main uses. SAMPLE QUESTION 0 5 5
SECTION 2 Identify the structure of an e-mail address. SAMPLE QUESTION 0 9 9
SECTION 3 Be aware of possible problems when sending file attachments like: file size limits, file type restrictions. SAMPLE QUESTION 0 3 3
SECTION 4 Outline the difference between the To, Copy (Cc), Blind copy (Bcc) fields and recognise their appropriate use. SAMPLE QUESTION 0 3 3
SECTION 5 Be aware of the possibility of receiving fraudulent and unsolicited e-mail. Be aware of the possibility of an e-mail infecting the computer. SAMPLE QUESTION 1 10 11
SECTION 6 Define the term phishing. SAMPLE QUESTION 0 4 4
Sending E-mail 65 9 74
SECTION 1 Access an e-mail account. SAMPLE QUESTION 5 1 6
SECTION 2 Outline the main purpose of standard e-mail folders: Inbox, Outbox, Sent, Deleted / Trash Items, Draft, Spam/Junk. SAMPLE QUESTION 1 4 5
SECTION 3 Create an e-mail. SAMPLE QUESTION 37 0 37
SECTION 4 Enter one or more e-mail addresses, distribution list in the To, Copy (Cc), Blind copy (Bcc) fields. SAMPLE QUESTION 6 0 6
SECTION 5 Enter an appropriate title in the subject field and enter, paste text into the body of an e-mail. SAMPLE QUESTION 4 0 4
SECTION 6 Add, remove a file attachment SAMPLE QUESTION 5 3 8
SECTION 7 Send an e-mail with, without priority. SAMPLE QUESTION 7 1 8
Receiving E-mail 25 1 26
SECTION 1 Open, close an e-mail. SAMPLE QUESTION 3 0 3
SECTION 2 Use the reply, reply to all function, and identify when these should be used. SAMPLE QUESTION 7 1 8
SECTION 3 Forward an e-mail. SAMPLE QUESTION 5 0 5
SECTION 4 Open, save a file attachment to a location. SAMPLE QUESTION 4 0 4
SECTION 5 Preview, print a message using available printing options. SAMPLE QUESTION 6 0 6
Tools and Settings 67 4 71
SECTION 1 Display, hide built-in toolbars. Restore, minimise the ribbon. SAMPLE QUESTION 15 2 17
SECTION 2 Create and insert a text e-mail signature. SAMPLE QUESTION 6 2 8
SECTION 3 Recognise e-mail status as read, unread. Mark an e-mail as read, unread. Flag, unflag an e-mail. SAMPLE QUESTION 7 0 7
SECTION 4 Create, delete, update a contact, distribution list / mailing list. SAMPLE QUESTION 39 0 39
Organising E-mails 67 2 69
SECTION 1 Add, remove message inbox headings like: sender, subject, date received. SAMPLE QUESTION 6 1 7
SECTION 2 Search for an e-mail by sender, subject, e-mail content. SAMPLE QUESTION 6 0 6
SECTION 3 Sort e-mails by name, by date, by size. SAMPLE QUESTION 3 1 4
SECTION 4 Create, delete an e-mail folder/label. Move e-mails to an e-mail folder/label. SAMPLE QUESTION 11 0 11
SECTION 5 Delete an e-mail. Restore a deleted e-mail. SAMPLE QUESTION 9 0 9
SECTION 6 Move a message to, remove a message from a junk folder. SAMPLE QUESTION 4 0 4
SECTION 7 Organize and Manage Messages SAMPLE QUESTION 28 0 28
Using Calendars 40 0 40
SECTION 1 Create, cancel, update a meeting in a calendar. SAMPLE QUESTION 19 0 19
SECTION 2 Add invitees, resources to a meeting in a calendar. Remove invitees, resources from a meeting in a calendar. SAMPLE QUESTION 6 0 6
SECTION 3 Create and Manage Notes, Tasks, and Journals SAMPLE QUESTION 15 0 15